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How to refer an applicant with a housing voucher

Applicants with a voucher from a housing authority will have a reduced OneApp fee and modified income-to-rent ratio screening criteria. Learn how to set them up for success! 

This guide walks through the few extra steps to a normal referral process for applicants that will be utilizing a housing voucher for their rent.  

For applicants referred through a nonprofit, please see the OneApp Greenlight: How to Refer a Nonprofit Program Applicant guide.

 

How to apply a housing voucher for an applicant

  • Follow all the initial referral steps outlined in the How to Refer an Applicant guide
  • When you get to the Monthly BASE Rent Amount section:
    • This number should be the fixed monthly rent, excluding utilities and fees, minus the voucher amount. 
      • For a renter using a voucher, the amount of the voucher should be subtracted from this base rent
      • For example, if base monthly rent is $1,200 and the renter's voucher amount is for $900, the amount that should be entered is $300

      • Next, check off the button next to CONDITIONALLY APPROVED due to: and choose the option for Housing Authority Participant
       
      • Complete the relevant details for the voucher information and upload a copy of the voucher (Note: if you do not have the official voucher in-hand, please upload any other supporting documents that indicate the voucher’s amount and expiration date


    • Click Save.
    • In the pop-up window, check the box to acknowledge that the resident has already been screened. 

    ⚠️ Please Note: We cannot cover applicants who have not been screened by your community. Any applicants you refer who have not already been screened by your community are ineligible for default reimbursement. Learn more about default reimbursement requirements

    • Click Yes, Continue

    That's it! You've now successfully referred an applicant using a housing voucher to OneApp! Once your referral is submitted, the applicant will receive a link from us via email to submit our free application and we'll guide them through the rest of the application process, keeping everything seamless for you and your applicant.